Shipping policy
At Lila Lila, we are as passionate about ensuring the seamless arrival of your chosen artwork as we are about its creation. We offer complimentary ground shipping for all orders within the United States, designed to enhance your experience from our studio to your doorstep.
Order Modifications:
Please note that changes to orders are not possible 24 hours after an order has been placed. We encourage you to review your selection carefully before finalizing your purchase. This policy ensures that we can process and prepare your artwork for shipment as efficiently as possible, minimizing delays in the fulfillment process.
International Shipping:
Our international clients hold a special place in our community. If you reside outside the United States, please reach out through our contact form to inquire about shipping options to your location. We are dedicated to making Lila Lila's art accessible worldwide and will work diligently to accommodate your needs.
Fulfillment Period:
The journey from our studio to your space takes careful preparation. Our fulfillment period spans approximately 7 business days, encompassing processing, handling, and preparing your order for shipment. We appreciate your patience during this time, ensuring your artwork arrives in pristine condition.
Delivery Timeline: While we strive for efficiency, shipping times may vary based on your geographical location. If your order has not arrived within 2 weeks of placement, please contact us at info@lilalila.art. Your peace of mind is paramount, and we are here to assist with any concerns regarding the delivery of your artwork.
Satisfaction Guarantee:
Your satisfaction is the masterpiece we aim to achieve. If the artwork you receive does not reflect the perfection you anticipated, we encourage you to reach out to us immediately. Whether it's a replacement or repair, our commitment is to resolve any issues to your complete satisfaction. Your experience with Lila Lila is a journey we cherish, and we are devoted to ensuring its excellence at every step.
Thank you for choosing Lila Lila, where art meets the heart, and satisfaction is guaranteed with every piece we ship.
