Refund policy

Return Policy

At Lila Lila, we cherish the bond between art and its admirer, striving to ensure that every piece from Lila's collection enriches your space as envisioned. Our return policy is crafted with this connection in mind, accommodating the unique nature of each artwork we share with you.

Artisan Prints:
Understanding the evolving nature of art appreciation, we offer returns for our Artisan Prints. Given the personalized crafting of these pieces, returns will incur a 65% "Customization Fee." If you wish to return your print or if any issues have arisen, please contact us at info@lilalila.art or via our website's contact form to initiate the process.

Signature Originals:
The singular beauty of each "Signature Original" means these pieces are sold as final sales and cannot be returned. However, we stand by the excellence of our art. If your unique artwork arrives in less than perfect condition, please reach out immediately. Your satisfaction and the art's integrity are our utmost priorities

Refund Policy

Our commitment to satisfaction extends to our refund policy, ensuring a smooth process should you need to return an Artisan Print or if an issue arises with a Signature Original.

Processing Your Refund:

Upon receipt and inspection of your return, we will notify you of the status of your refund request. Approved refunds are processed to the original payment method within 10 business days.

Timing and Follow-Up:

The timing for the refund to appear in your account may vary based on your bank or credit card issuer's policies. If you haven't received your refund within 15 business days of approval, please reach out to us at info@lilalila.art for assistance.